Frequently Asked Questions
Everything you need to know about your Marithé + François Girbaud experience.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all designer tags still attached to be eligible for a refund.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines vary depending on the destination country and are calculated at checkout.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Since our designs often feature unique silhouettes and avant-garde cuts, we recommend referring to specific garment measurements provided.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I care for my denim and technical fabrics?
To preserve the integrity of our specialized treatments and fabrics, we recommend washing items inside out on a cold cycle and avoiding tumble dryers. Please refer to the care label inside each garment for specific instructions.